Our Customer Care Agents and Sales Representatives are ready to help you. Just call +55 (11) 4950-9505 or for English +1 (929) 342-5243 / +1 (929) DIALBID or send an e-mail to [email protected] and we'll do our best to answer your questions.
International Buyers
How to Participate (in 3 Steps)
About the Auction
- Can I inspect the equipment myself?
- Who can answer questions on the equipment?
- Payment – When will I be able to see and print my Invoice?
- What if I cannot get through the Checkout process successfully?
- Can I Checkout multiple pieces of equipment at the same time?
- Do we have any extra charges once we are the successful bidder?
- What is the process for the removal of auctioned assets?
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Sobre o produto (Lote)
Sobre a arrematação
- What is conditional bid?
- How to proceed if the offering bid gets Contingent?
- I won a lot. How to proceed to pay for the lot I have won? (deadline, method, etc.)
- How to get the Auctioneer's Sales Note?
- The Auction has already ended, can I sill make a proposal?
- I did not pay the lot. Will I be penalized?
- How to see my purchases?